Article#33: The ‘Insider’
How many of you heard the role, IDM in our IT Industry? Do you know its full form? Infrastructure Development Manager. To brief about the role, it includes handling the entire infrastructure setup starting from basic desktops, laptops to servers located in Data Center, patch management, antivirus, etc. Before you assume that I am going little technical, let me confess that I am the solo IDM for my account. This article is about how my insider reacts to certain situations in my role. Early in the morning with sleepy eyes I pick up my phone without even looking properly who calls me. To my surprise, I hear “Giridhar, Internet is not working in office”. I would respond saying, “Please check with network team”. But there’s another version to this response. The insider says, “How can you call me early in the morning? It’s not even 9 AM”. I get ready and reach to office. I start searching for a place to park my vehicle. Ms. A comes to me and says, “Giridhar, I have a serious issu...